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Shipping

Shipping is easy over here at the Sweater fulfillment center.  We do our very best to get your items in your hands as soon as possible.  Your order will typically ship 1 to 3 days after purchase from our Utah based fulfillment center (with exception to holiday shopping weekends).  After your order is processed and scanned by our carriers, you will receive an email with tracking information. Please contact us at  if you have any questions.

A few things we typically see:

- Customers enter the wrong address: This is a bummer for everyone so please check. If the wrong address is entered during checkout your order is likely to get returned to us and we cannot be responsible for the reshipment charges.  Reach out asap if you entered the wrong address and we'll try to catch it before our team processes your order.

- Your package doesn't arrive in the time specified on the website:  USPS is our primary shipping carrier.  They do not guarantee their shipping dates which means it's hard for us to promise an exact delivery date.  However, we print and ship orders in-house every Monday-Friday and typically get packages out of our warehouse in under 24 hours.

Returns and Exchanges

Returns:

We are happy to accept your unworn, unused regular priced items up to 30 days from the time of purchase.  After we inspect the item we will issue a refund to your original payment method.

To initiate a return, please email our customer service team here: 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Note: All sales, promotional, and discounted items are final and cannot be returned or exchanged.

Exchanges:

Exchanges are simple.  Email us at  and we'll get you squared away with further directions.

Note: All sales, promotional, and discounted items are final and cannot be returned or exchanged.

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